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Shipping Policy

Thank you for shopping with Josie & The Threads. We are a small, women-owned boutique, and every order means so much to us. Please review our shipping policy below.

 

Processing Time:

Orders are processed within 2–4 business days (excluding weekends and holidays).

During high-volume periods (launches, promotions, holidays), processing times may be slightly extended.

You will receive a confirmation email once your order has shipped, including tracking information.

 

Shipping Rates & Delivery Estimates:

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days after shipment

  • Expedited Shipping: 2–3 business days after shipment (if available)

Delivery times are estimates and are not guaranteed.

 

Shipping Carriers:

We ship through trusted carriers such as USPS, UPS, or FedEx. Carrier selection may vary based on location and service availability.

 

Lost, Stolen, or Delayed Packages:

Josie & The Threads is not responsible for:

  • Lost packages marked as delivered

  • Delays caused by the shipping carrier

  • Incorrect shipping addresses provided at checkout

  • Weather, natural disasters, or carrier disruptions

If your package appears lost, please contact the carrier directly using your tracking number.

If you believe your package was misdelivered, please contact us at: Info@JosieTheThreads.com 

We will do our best to assist you.

 

Incorrect Shipping Information:

Please ensure your shipping address is correct at checkout.

If an order is returned to us due to an incorrect or incomplete address:

  • The customer is responsible for additional shipping fees

  • Refunds will exclude original shipping charges

Orders cannot be modified once placed.

 

International Shipping:

At this time, we do not offer international shipping.

 

Shipping Promotions:

From time to time, we may offer free or discounted shipping promotions. These promotions apply only during the stated timeframe and cannot be applied retroactively.

 

Questions?

If you have questions about your shipment, please contact:

Josie & The Threads
Info@JosieTheThreads.com 
Saint Johns, Florida 

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We are so grateful for your support of our small, women-owned business. Thank you for shopping local and being part of the Josie & The Threads community 🌿🤍

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Effective Date: February 16, 2026

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